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Support Coordination

At Enlarge Living we have a dynamic team of experienced and professional Coordinators who are innovative, creative, and driven to provide you comprehensive support tailored to your individual needs.

New England Referral
Hunter & Central Coast Referral
We focus on building capacity: “doing with, not for” to empower participants to take control of their lives and achieve outcomes.

We continually review our program as we grow and expand the expertise of our team.
This allows our team to provide participants from diverse backgrounds support to pursue and achieve their goals through the utilisation of their NDIS funding, mainstream services and community engagement.

Learn more about how we help participants manage their NDIS plans

There are 3 levels of support coordination that can be included in a participant’s plan

Level 1

Support Connection

  • Support to help you understand your plan, connect with NDIS providers and community, mainstream and other supports to get the most out of your NDIS plan.
  • It should also increase your confidence and skills to manage your plan independently.
Level 2

Coordination of Supports

  • Support to put in place a mix of supports to increase capacity to maintain relationships, manage tasks, live more independently, and be included in your community.
  • It builds the confidence and skills to direct your lives, not just your services.
Level 3

Specialist Support Coordination

  • A Specialist Support Coordinator has a greater degree of qualifications and skills to provide a multifaceted level of support for participants whose situations are more complex.
  • A Specialist Support Coordinator will assist participants to overcome and manage the challenges and barriers in their support environment and ensure a consistent delivery of service.

Your NDIS plan may describe what level of support coordination is funded or how your support coordination should be delivered, and this means you may only purchase support coordination in the way described. If the level of support coordination funding is not described in the plan, you can choose what level of support coordination is most appropriate for your needs and how it’s delivered.

Our Support Coordinators can assist with:

  • Understanding your plan funding and how it can be used
  • Identifying and discussing a range of available NDIS, informal, community and mainstream supports to ensure you are well supported
  • Support you to exercise your choice and control when choosing and engaging providers
  • Support to build your confidence and skills to work towards achieving your goals
  • Building your capacity and understanding of how to navigate NDIS, manage your funds and services

Are you looking for a Support Coordinator that will:

  • Take steps to raise and act on concerns about matters that may impact the quality and safety of supports and services provided to you
  • Take all reasonable steps to prevent and respond to all forms of violence against, and exploitation, neglect and abuse of, people with disability
  • Act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions
  • Provide supports and services in a safe and competent manner with care and skill
  • Act with integrity, honesty, and transparency
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Answers to your questions

Not all participants are eligible for Support Coordination. If you feel you require Support Coordination in your plan, you should contact your Local Area Coordinator (LAC) or NDIS directly to discuss further.

No, Support Coordination is an allocated budget that cannot be used for any other services and will not take away from other funding within your plan. 

We have offices in Newcastle and Tamworth with a team of Support Coordinators who work with NDIS participants across the Central Coast, Newcastle, Hunter Valley and New England regions.

We offer 2 levels: Coordination of Supports, and Specialist Support Coordination. Each is tailored to how much support you need in navigating the NDIS and making the most of your plan.

If you’re not sure, we can go through your plan with you and help clarify what’s included and how to use it.

We take a “doing with, not for” approach. That means we work alongside you – empowering you to lead your journey with the right support behind you.

Absolutely. We’ll support you in finding the best mix of NDIS, community, and mainstream services to suit your needs and goals.

We’re proactive about safety and quality. If something doesn’t feel right, we step in to address it and make sure your supports are working for you.

Support Coordination assists participants in understanding and implementing their NDIS plans by connecting them with appropriate services. Plan Management, on the other hand, focuses on managing the financial aspects of the plan, such as paying providers and tracking budgets.

Support Coordinators assist NDIS participants manage and use their plans, while Psychosocial Recovery Coaches are a specialized support for individuals with a psychosocial disability to focus on their mental health recovery journey. A Support Coordinator is a generalist for plan navigation, whereas a Recovery Coach provides hands-on, specialized guidance on mental health supports and builds capacity for independence.

We prioritise cultural competence by providing training to our staff and matching participants with coordinators who understand and respect their cultural backgrounds.

Yes, our team is equipped to respond promptly to crises, ensuring that participants receive the necessary support during urgent situations.

Watch Sharna's Story

Sharna sits down with Jess to talk about how Lee, her coordinator of supports, has helped her over the years.

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